China Luxury Forecast
The Ipsos/ Ruder Finn China Luxury Forecast 2012 surveys luxury consumers in the mainland China and Hong Kong.
Wallet Allocation Optimizer (WAO)
Ipsos Loyalty’s WAO! provides a creative solution which will help marketers build stronger customer relationships leading to greater business success and more sustainable brands.
Employee Relationship Management
Ipsos ERM helps you improve employee commitment to your vision, mission, and strategy while measuring your staff expectations because in high performance environments, expectations are taken into consideration and acted upon.
Enterprise Feedback Management
Time-starved customers are less and less willing to provide feedback in traditional ways. Venture capitalists are funding specialist software companies with hundreds of millions of dollars to address company and customer needs alike under the name of enterprise feedback management, or EFM.
Ipsos has the right people, platforms, pricing and processes to deliver quality, consistent and insightful Mystery Shopping anywhere on the planet for both tactical and strategic applications.
Customer Loyalty Measurement
Our validated Loyalty Optimizer framework offers a unique overview of the relationship between customers and a brand, bringing together process and market dimensions.
Ideal Customer Experience (ICE)
Map Your Customer Experience to Uncover Moments of Truth, Pain Points, and Opportunities to Delight