[WEBINAR]EFM Event
Time-starved customers are less and less willing to provide feedback in traditional ways. Venture capitalists are funding specialist software companies with hundreds of millions of dollars to address company and customer needs alike under the name of enterprise feedback management, or EFM.
Yet even with this mounting popularity, confusion about what EFM is and how it is different from traditional customer research is hindering deployment and real business success.
Join us and other leaders like yourself in a discussion on making customer feedback an integral aid in the growth of your brand, your customer experience and most importantly, your organisation’s bottom line.