Social Listening Tools | Synthesio | Ipsos
Social Intelligence Analytics

Consumer Intelligence by Synthesio

A market-leading AI-enabled consumer intelligence platform.

A recognised leader for 15 years, Synthesio supports consumer-centric decisions at scale by collecting, structuring, and analysing billions of online conversations.

Recently named a “Leader” by Forrester in its 2021 AI-Enabled Consumer Intelligence (AICI) Platforms Wave and the top-rated hybrid vendor, Synthesio marries the speed of social with the rigor of Ipsos’ methodologies and analytical frameworks. Synthesio helps brands:

  • Understand their ever-changing consumer by revealing the specific language patterns defining and driving the online conversation
  • Benchmark and track the impact of online conversations against business goals and brand performance
  • Innovate their product and marketing strategies by surfacing new, emerging needs

Synthesio’s Artificial Intelligence-powered technology helps sift through mounds of data faster, revealing the most relevant insights and trends. Our social media data is sourced in real-time from 195 countries and in more than 80 languages. Additional AI-based functionality includes topic modelling and deep semantic analytics such as emotion detection.

The Synthesio Suite includes the following products:

  • Synthesio Dashboards for Social Listening;
  • Synthesio Profiler for Audience Insights;
  • Synthesio Beam for Social Media Command Centres;
  • Synthesio API for Social Data Integration.

Explore Synthesio AICI solutions