"For those looking for an accurate insight into the ownership experience offered by a certain vehicle – including both product quality and feedback on the sales and after service experience – quality market research can provide the answer, particularly when the surveys are conducted correctly."
Audi was once again the shining star brand in the annual Ipsos Passenger Car Product Survey with seven Gold awards. Next best in this survey, based on results collected in 2015, was Toyota on five Gold. Then followed Volkswagen, Mercedes Benz and Nissan (two Golds each) and Volvo (one Gold).
The owners of light commercial vehicles (LCVs) in South Africa are getting a very good deal in terms of their purchasing and servicing experience according to the results of the 2015 Ipsos customer satisfaction market research of the local automotive industry which were released recently.
