Consumers


Innovation Publication

Connected CPG

The winning formula for CPG in the tech-accelerated age
Omnichannel Publication

Up close and personal: Humanising omnichannel

Humanising omnichannel means seamless customer journeys are just the start.
Trust in Professions Publication

A Year in Review - 2021

What did we learn about public attitudes and behaviours? What did our research tell us about the events of the year? And how did our outlook shift?
Insights Publication

Building the business case for AI-enabled consumer intelligence

Social listening 2.0 is here. AI-enabled consumer intelligence solutions enable market research and insights pros to spot trends and stay ahead of the market.

Consumers worldwide report experiencing higher prices

In 30-country survey, two-thirds say they now pay more for transportation, food and drink, and utilities than they did six months ago.
Market Understanding Publication

A Panoramic View: With whom and with what do I truly compete?

Getting an accurate and complete answer to the question of who you compete with is critical.
Consumers Publication

Consumer Consciousness

A new survival strategy in an increasingly volatile world

February 2021: Global consumer confidence showing little growth

Consumer sentiment remains significantly lower than a year ago in most countries
Consumers Survey

Drop in global consumer confidence slows

Consumer expectations are picking up.