Consumer Behaviour

How and where the world shops and dines transformed during the coronavirus pandemic. As health orders in many countries have called for sheltering in place and minimizing non-essential trips to curb the spread of the virus, consumers throughout the world report eating in-restaurant less often (63% on average across 28 countries) and shopping online more often (43%) than they did before the pandemic. However, buying locally – whether from local farmers and manufacturers, local businesses, or local restaurants – is largely unchanged compared to before the pandemic.

The principles and practice of tackling behaviour change challenges in a world that remains unpredictable and changeable.

Reassessing the eight motivators of purchase in the context of COVID-19.

Governments need to facilitate re-engagement while also protecting the population from infection.

Lessons and challenges from the automotive industry.

Considerations and actions before, during and after coronavirus.

Two in 5 people say they’ll eat less meat, while a third say they’ll eat fewer dairy products.

What’s next for brands during the COVID-19 pandemic?

What’s next for brands during the COVID-19 pandemic?