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For BC Consumers, Retailer Customer Service is King
Service beats out pricing, products and convenience in defining retailer excellence.
Independently owned retailers are most likely to be viewed as excellent. -
British Columbians Placing Less Emphasis on Environmental Factors in Store Choice Decision
BC retailers could be doing a better job at communicating their environmental actions as half of
residents (46%) rate their performance as poor -
Home Purchasing Intentions Move Full Steam Ahead
Nine in Ten (91%) Once Again See Buying a Home as a Good Investment
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Poll of Merchants with Credit/Debit Capabilities Rates TD Ahead of the Curve in Satisfaction With Primary Acquirer
Data Reveals Higher Levels of Satisfaction Among TD Merchants in Areas Such as Accuracy of Information, Reliability of Equipment and Quality of Support
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RBC Canadian Consumer Outlook Index Rises as Fewer Shoppers Delaying Major Purchases; Job Anxiety Drops
Most (75%) Canadians Financed Their Holiday Spending Through Everyday Chequing (52%) and Savings (23%) Accounts
Fewer Primarily Used Credit Cards (20%), Line of Credit (3%)
or Annual Bonus (2%) -
Majority (65%) Says they were at Least Somewhat Affected by the Recession, But Three Quarters (73%) `Optimistic' That 2010 Will Be a Good Year for Creating Jobs and Getting People Back to Work
Two in Three (67%) Agree Their Personal Outlook for
2010 is Bright -
Most Think They Can't Vacation for Less than $100 Per Person, Per Day
Despite Economy, Most Canadians Plan to Spend As Much (54%) or More (19%) on Their Next Holidays than the Last
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Many Canadian Online Shoppers Taking Advantage of U.S. Black-Friday Deals
One Quarter (23%) of Those Who Have Made Online Purchases in The Past Year are Likely to Shop Online on Black Friday
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Canadian Post Secondary Education (2)
Canadians Perceive Post-Secondary Education as a "Must Have" for Success in the Coming Decade; a Third Intend to Pursue Further Studies in Next 2-3 Years Public