• Home
  • Customer Experience

Customer Experience

Ipsos Update – June 2025
Generations Publication

Ipsos Update – June 2025

Generations, ESG, Fandom … Ipsos Update explores the latest insights on key topics from our Ipsos teams around the world.
woman trying to work from home with kids | quarantine life | coronavirus pandemic | Ipsos
Customer Experience Publication

[PAPER] Staying close to your customers

Why customer experience still matters amid COVID-19 and social distancing.
Customer Satisfaction System | TDC | Ipsos
Customer Experience Publication

[CASE] TDC: Customer Satisfaction System

To help TDC get Denmark's most satisfied customers, we have implemented an automated customer feedback system that measures customers' experiences with both call centers and stores every time they have been in contact with an employee.
28 - 29 of 29 items