Customer Experience

Almanac, Predictions, Democracy … Ipsos Update explores the latest research and thinking on key topics from our Ipsos teams around the world.

Designing empathetic and meaningful experiences.

Not Doomed to Repeat: learning from the past of Customer Experience text analytics will ensure we obtain the most value from Large Language Models

Generative AI, equality, refugees… Ipsos Update explores the latest and greatest research & thinking on key topics from Ipsos teams around the world.

Join our live event on Customer Experience (CX) on the 9th of March to learn from 6 key speakers as they share their take on this topic. You’ll leave the event with insights, inspiration and tools to elevate the experience your customers have when interacting with your business.

What challenges does a post-pandemic world with new inflationary pressures bring for brands aiming to deliver compelling luxury experiences and value propositions?

Designing customer experiences that drive business success

Predictions for 2023, Climate Change, Gender Equality, International Threats and much more. Explore the latest and greatest research on key topics from our Ipsos teams around the world.

Inflation, environmental sustainability, the future of retail… Explore the latest and greatest research & thinking on key topics from around the world.