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Press Release: Verint / Ipsos Consumer Insights Survey
HONG KONG (August 27, 2013) – Verint® Systems Inc. (NASDAQ: VRNT) today announced results from a consumer insights survey conducted by Ipsos, a global market research organization, on the state of customer service in the Asia Pacific region.
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[WEBINAR]Predict Market Success with Confidence
While all great products start with great ideas, the contrary is often untrue. The key is using better information to make better decisions.
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Bringing Back the Personal Touch to the Shopping Experience
Bringing Back the Personal Touch to the Shopping Experience
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ViewsCast™
ViewsCast™ is an automated customer feedback system that uses a combination of IVR˚, SMS, online, and mobile interviews to capture the Voice of the Customer about their latest experience.
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Global Eonomic Pulse - APAC Confidence Improves
Ipsos HK releases highlight findings from the Ipsos Global @dvisor survey which includes consumers from across Asia Pacific.
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Seminar: Ipsos’s Enterprise Feedback Management Platform
Contact Centres are one of the most important and heavily used customer touchpoints within many organisations. They do however, often have a negative reputation and are often thought to have some serious issues attached to them.
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[WEBINAR] Ipsos Client Seminar: ViewsCast - Ipsos's Enterprise Feedback Management (EFM) platform
Contact Centres are one of the most important and heavily used customer touchpoints within many organisations.
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China Luxury Forecast 2012
The Ipsos/ Ruder Finn China Luxury Forecast 2012 surveys luxury consumers in the mainland China and Hong Kong.