Consumer Behaviour


Consumer Behaviour Publication

How COVID-19 has brought behaviour change thinking into focus

Understanding what shapes behaviour has been integral for brands and governments during the crisis.
Consumption Survey

Global consumer sentiment still reviving slowly

More countries show gains than losses in economic confidence, but none has recovered to pre-pandemic levels – except China.
Consumer Behaviour Publication

A little happiness goes a long way: How to grow a premium brand during a recession

It may be natural to think premium brands do badly during a downturn, but premium brands viewed as affordable indulgences can do better in a recession.

Soaring food prices: People say they're paying more amid COVID - here's why

Almost two-thirds say cost of groceries has increased even as economies face deflationary pressures.
Consumer Behaviour Publication

The role of culture in a global crisis

Shared values shape individual behaviour, and this is even more evident during the coronavirus pandemic.
Consumer Behaviour Publication

The New Normal - Hong Kong Consumers Post COVID-19

Using exclusive data from our local COVID-19 Signals tracker (five waves completed in Hong Kong between March and June 2020) our local experts will showcase what consumers are thinking and doing today, and their thoughts on tomorrow:
Consumer Behaviour Publication

Customer needs in times of crisis

Lessons and challenges from the automotive industry.

Ipsos - HK & Global Insights - May 2020

Ipsos - HK & Global Insights - May 2020
Consumer Behaviour Publication

Forecasting in challenging times

Considerations and actions before, during and after coronavirus.