Voice of the Customer


KEYS - The inclusion imperative

Rethinking our Assumptions

Urban Indians’ views polarized between “Go” and “No Go” for Tokyo 2020 Summer Olympics (July 23-Aug 08, 2021) – Ipsos Global Survey

Urban Indians’ views polarized between “Go” and “No Go” for Tokyo 2020 Summer Olympics (July 23-Aug 08, 2021) – Ipsos Global Survey.

Global citizens (6 in 10) and Japanese Citizens (78%) oppose holding the Olympics now (Japan is seeing daily new infections of corona virus)
Urban Indians most enthused about Tokyo 2020 across 28 markets

Customer perspective: An Ipsos podcast

Customer Perspective is a weekly podcast exploring all things Customer Experience, performance of channels, and Mystery Shopping.
Customer Experience Publication

Mystery Calling: Dialling up your contact centre performance

Discover how a well-designed mystery calling programme can drive loyalty and profits in this new Ipsos Views paper.
Online Research Publication

For the Love of Money? Motivation and engagement in Online Research Communities

A study of motivational drivers to move beyond transactional relationships and towards meaningful research insights.

Ipsos India widens portfolio of Sonul Verdia and Ananya Roy Mathur for enhanced client servicing

Ipsos India has diversified roles for two of its senior team members
Immigration Survey

India ranks 12th on Misperception Index among 37 nations: Perils of Perception Ipsos Global Study

Indians falsely overestimate proportions of Immigrants, Muslims, Unemployment etc.