Malaysia’s e-commerce market is growing. In 2024, about half of Malaysians have made purchases in the e-commerce platform. There is also growing consumer trust where Malaysians increasingly comfortable buying higher-value items such as electronic devices online. The purchase of accessories, electronic devices and homecare products have seen a significant growth.
E-wallet usage in Malaysia remains robust, with more than half the population using non-cash payments. The number of e-wallet users increased gradually in 2024, also usage frequency has increased significantly. More than 40% of users now rely on e-wallets daily, expanding gradually since 2022.
Asia Pacific open to digital and reform transformation, but concerned about pace of change: can business and government leaders guide the change revolution?
Younger people (particularly young women) are the most likely to feel depressed and take time off work due to stress according to an Ipsos report for World Mental Health Day 2024
Conducted monthly in 29 countries among 20,000 adults for over a decade, the Ipsos What Worries the World study offers an exceptional snapshot of world opinion on pressing global issues.
Ipsos’ largest public survey in its history. 50,000 interviews, 50 markets, 74% of the world's population and 90% of the world's Gross Domestic Product.
Malaysians have shown a significant growth in optimism on the country’s direction. Now, 7 out of 10 Malaysians believe that the country is heading in the right direction, a remarkable 19% increase compared to a year ago. While the optimism levels in other Southeast Asian countries and the world have remained constant or declined over the past year, Malaysia’s sustained growth of optimism indicates a positive outlook among its citizens.
Our latest survey shows that only half of Malaysians are satisfied with our national infrastructure, and we are the lowest in the region. Malaysians show lower satisfaction with the quality of infrastructure, especially flood defense. Only two out of five Malaysians are satisfied with it, despite the government has been improving its flood defense systems in recent years.
Malaysians believe the country’s education quality has improved since their time in school. However, they are not as confident in the overall quality of education compared to other countries. Singapore ranks highest among its citizens in terms of education quality.
Many countries are emphasizing the need for increased integration of technology in school curriculum. There is a general perception that schools and teachers are primarily responsible for teaching children digital literacy and online safety.
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