As the popularity of Double 11 day increases year by year, it has become the hugest shopping carnival in the world. With the begin of virtual shopping era, we cannot neglect the battles in the logistic market brought by the E-commerce boom. It was estimated that Taiwan logistic market will reach a scale of 30 billion NT dollars in 2019.
Logistic companies suffer from nearly 20% of double delivery rate, because residents cannot receive package when they are not at home, which caused difficult problem. Additional human resources and double deliveries costs draw attention in both domestic and international self-pickup market, thus lead to the invention of ”smart locker”.
Briefly speaking, when a courier scans the bar code on the package, putting the package inside the smart locker, the system would send a message to the receiver automatically, so the package could be picked up by the consumer any time without going through courier or store staff’ hands. It is flexible for receiver’s time and prevents interactions. Not only cuts down the cost of human resources, but also protects consumer’s privacy. Even though it was delivered to a residence by a courier, the package could be re-sent to smart lockers nearby if the receiver is not available. To sum up, the product’s strength lies in consumer’s privacy and flexibility.