Social Intelligence (often used interchangeably with "Social Listening," "Social Media Monitoring," or "Social Data Analysis"), is the process of monitoring and analysing digital conversations and media, with data captured from social media, blogs, news sites, forums, etc through the use of advanced technology like web crawlers and APIs.
Ipsos Social Business Intelligence (SBI) è la soluzione di Ipsos dedicata al web listening, ai social medi e ad altri dati on line, in grado di individuare insights rilevanti e strategici per i nostri clienti.
