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Employee Experience
Ihre Mitarbeiter sind Ihr wertvollstes Kapital. Sie differenzieren den Service, den Sie Ihren Kunden bieten, fördern Effizienz und Innovation und sorgen dafür, dass Ihre Ziele, Ambitionen und Strategien erfolgreich umgesetzt werden können, um eine verbesserte finanzielle Leistung zu erzielen.
Benchmarking & in-Market
Den Erwartungen der Kunden und der Position als Fahrzeugbesitzer gerecht werden.
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[EVENT] Power to you - the Ipsos Event in Zurich
Ipsos powers you at the Kraftwerk on Thursday 17 October 2019, 15:00
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Ipsos Update - June 2019
June’s edition of Ipsos Update presents our latest research and white papers on topics including mystery shopping, global views on Europe, ethics in social media research and ageing in Japan.
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Mind the gap: Why what a brand promises and what it delivers matter
What happens when there is a mismatch between what a brand promises to its consumers and their actual experience? Fiona Moss explores the promise-experience gap, the benefits of aligning the two and the pitfalls of over-promising.
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Designing a better mystery shopping programme
A seven-step guide for organisations to derive more value from a better mystery shopping programme.
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Driverless Futures?
Self-driving cars create both opportunities and uncertainties for the public. How can we find out what the public thinks about a technology that doesn’t yet exist?
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Ipsos Update - January 2019
The first Ipsos Update of 2019 highlights recent reports on people’s (mis)perceptions of reality, global security and food. It also features new white papers on trust in media, human curation in an AI world and how technology is disrupting the customer experience.