Customer Relationship

Need to better understand your lottery or gaming players and deliver controlled & cost effective research results?

Google retains top spot for fourth year, rankings shift and Amazon enters Top 10

Most Canadians Willing to Pay a Little More to Support a Company They Trust

One in Three (35%) Report Productivity at Work Has Been Negatively Affected by their Physical or Mental Health

One in Four (22%) are Die-Hard Fans (12%) or on the Bandwagon (10%);
Average Fan Would Pay $249 to be in a Seat for Game 7 of the World Series

Study Reveals Canadians Value What's Close to Home and Close to Heart

Customers across all categories now look for a personalized experienced that is available when they want it, how they want it, where they want it. Regardless of whether the desired experience is delivered, it is now possible through the explosion of mobile coupled with the prominence of social media for consumers to give instant feedback. The consequence is the increasingly significant impact that customer experience has on the overall relationship with a brand.

Most Residents Have Confidence that Bruce Nuclear Facility Operates Safely (92%) and that Bruce Power is a Good Community Citizen (89%)