Coronavirus

Do you truly understand the Forces that are at play in your customers’ minds? This new webinar accompanies our brand new CX whitepaper, 'The Forces of Customer Experience: The science of strong relationships in challenging times'. Hear from the author of the paper and Ipsos' CX Chief Research Officer, Jean-Francois Damais,

The science of strong relationships in challenging times.

In hard hit nations, govt’s performance falls short of expectation in handling

By Rinku Patnaik, Country Chief Client Officer, Ipsos in India

Unemployment, Financial/ Political Corruption, Crime & Violence and Poverty & Social Inequality are the other worries.

India bucks global trend of pessimism – 65% Indians say country headed in right direction; 54% global citizens feel their country is on the wrong track

People globally are divided over whether the economy should open if COVID-19
is not fully contained; hard hit, Italy and China support reopening.

Jeevika Kapadia, Research Director, Ipsos UU, India & Ashwini Sirsikar, Country Service Line Leader, Ipsos UU (qualitative research division), India

This fourth edition sees us bring together our latest research on coronavirus and draws on our surveys, social media monitoring and the analysis of our teams around the world.

Altering dynamics in grocery shopping during lockdown - By Shiva Agarwal, Research Director, Innovation and Abhishek Tyagi, Senior Research Executive, Innovation, Ipsos inIndia