Environment


Customer Experience Publication

Embedding ESG in Experience

Strengthening customer relationships and doing right by the world.
Sustainability Publication

Mapping the journey to sustainable pack: What consumers want

Considering various environmental concerns, the accumulation of waste, packaging and plastic is the third-biggest concern across the globe (41%), after the threat posed by climate change (46%) and extreme climate events (43%).

Climate change: a growing skepticism

Purchasing power is now the key priority on a global level. Despite the importance they attribute to the climate and extreme weather events, people are less inclined to become involved and are more dubious as to the human origins of the phenomenon.
Sustainability Publication

Environmental Sustainability: Who Cares?

A segmented landscape of engagement, challenges and opportunities
Society Publication

Segmentation

The segmentation of sustainability
Sustainability Publication

Geo-diversity in concern

Geo-diversity in environmental concern
Sustainability Publication

Shifting dimensions

This segmentation represents the ‘here & now’ within the current political and socio-economic context.
Sustainability Publication

From understanding to activation

The five segments identified highlight the need to consider different strategies for citizen engagement. How we approach each will vary.
Society Survey

68% globally are willing to accept new policies encouraging sustainable technology adoptions

Incentives, discounts and other inducements are most supported policies to help tackle climate change in new global study ahead of COP27