Search
-
Net Promoter: A Longitudinal Examination
In our May issue, Tim Keiningham, Senior Vice President and Head of Consulting discussed a paper he co-authored with a team of loyalty experts -- Lerzan Aksoy (Koз University), Bruce Cooil (Vanderbilt University), and Tor Wallin Andreassen (Norwegian School of Management) -- that takes an in-depth examination of the claims made by Net Promoter.
-
Online Video And Social Networking Websites Set To Drive The Evolution Of Tomorrow's Digital Lifestyle Globally
Online Video Activities Are Outpacing The Growth In Popularity Of Other Digital Media, While Social Networking Is Quickly Becoming The Dominant Online Behavior Globally According To Ipsos Insight's Latest The Face Of The Web Study
-
The Net Promoter Debate
A conversation with Tim Keiningham, Global Chief Strategy Office & Executive Vice President
-
U.S. Internet Users Primed For Municipal Wi-Fi Option
One Third Of U.S. Internet Users Express Interest In Locally-Subsidized Wireless Internet Service, According To A Recent Study From Ipsos Insight
-
What Ordinary Americans Are Doing To Cut Greenhouse Gas Emissions At Home
Just As Likely To Be Influenced By An Employee At A Home-Improvement Store (16%) As President George W Bush (16%) On Environmental Issues