Shopper Experience


Shopper Umfrage

How shopping and eating out has changed during the pandemic

How and where the world shops and dines transformed during the coronavirus pandemic. As health orders in many countries have called for sheltering in place and minimizing non-essential trips to curb the spread of the virus, consumers throughout the world report eating in-restaurant less often (63% on average across 28 countries) and shopping online more often (43%) than they did before the pandemic. However, buying locally – whether from local farmers and manufacturers, local businesses, or local restaurants – is largely unchanged compared to before the pandemic.
Coronavirus Ereignis

[Webinar] How physical and digital fundamentals are changing

What we know about consumers, customers and citizens and how marketers can act
Shopper Veröffentlichung

The evolution of shopper behaviour in 2020

In this changing world, retailers need to adapt to remain relevant and competitive.