[Webinar] How physical and digital fundamentals are changing
Please learn more at our webinar:
Alison Chaltas – Global President, Path to Purchase — provide an update about the recent learnings on new shopper experiences and changing behaviours, like the rise of ecommerce, experimentation on new products & purchase journeys.
She shares thoughts on impact for your company on shopper and channel strategies, in-store and online presentation, activation, pricing and new ways to implement successful marketing strategies.
Tony Smith – Global Head of Customer Experience Activation – provide an update on adapting the Consumer Environment to New Realities: how organisations are responding to new customer expectations while also complying with new regulations - for example on health & safety requirements.
Marion-Anne Cattaneo – Service Line Leader, Innovation, Market Strategy & Understanding in Switzerland, and Stephane Paoli, Service Line Leader – Customer Experience & Channel Performance in Switzerland, complement the session with providing recent case studies showing how you can learn and act.
Speakers :
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Alison Chaltas, Global President, Path to Purchase
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Tony Smith, Global Head of Customer Experience Activation
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Marion-Anne Cattaneo, Service Line Leader, Innovation, Market Strategy & Understanding in Switzerland
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Stephane Paoli, Service Line Leader, Customer Experience & Mystery in Switzerland