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The Future of CX for L&G: 5 Key Ingredients
View our on-demand webinar featuring five tips to growing strong customer relationships.
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Mall makeovers vs. online shopping: Will e-commerce support or replace brick and mortar?
More than half say it’s easier to buy goods and services online than a year ago.
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Empty-Nest Boomers Driving the Small-Business Economy: RBC Poll
But Millennials Most Likely to Consider Starting a Business in the Future
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[WEBINAR] The Future of CX for L&G: 5 Key Ingredients
This, our fourth in a series of Lottery & Gaming webinars, focuses on driving customer experience, and therefore your business.
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Food for thought: Would you like real or fake meat with that?
Four in ten people say they would eat a plant-based substitute for meat
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Canadians Optimistic Over the Role Technology Will Play in the Health Care System of the Future
Over Eight in Ten (84%) of Canadians are Interested in the Ability to Access All of Their Health Information from One Platform
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Is Your L&G Brand Delivering on its Promise?
View our on-demand webinar featuring what’s hot in mystery shopping research, and how it can be applied to Lottery & Gaming products and services.
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Federal Conservatives (37%), Liberals (31%) Locked in Holding Pattern as Parliamentarians Hit the Summer-Barbecue Circuit
Most (67%) Canadians Want Change in Ottawa; Scheer (36%) Edges Trudeau (32%) as Best Prime Minister
Customer Experience Advisory
Driving continuous Customer Experience (CX) improvement and customer centricity.
Customer Experience Analytics
Enabling organizations to ensure their Customer Experience delivers on their Brand Promise.