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Canadians Optimistic Over the Role Technology Will Play in the Health Care System of the Future
Over Eight in Ten (84%) of Canadians are Interested in the Ability to Access All of Their Health Information from One Platform
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Is Your L&G Brand Delivering on its Promise?
View our on-demand webinar featuring what’s hot in mystery shopping research, and how it can be applied to Lottery & Gaming products and services.
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Federal Conservatives (37%), Liberals (31%) Locked in Holding Pattern as Parliamentarians Hit the Summer-Barbecue Circuit
Most (67%) Canadians Want Change in Ottawa; Scheer (36%) Edges Trudeau (32%) as Best Prime Minister
Customer Experience Advisory
Driving continuous Customer Experience (CX) improvement and customer centricity.
Customer Experience Analytics
Enabling organizations to ensure their Customer Experience delivers on their Brand Promise.
Voice of the Customer
Listening to the Voice of your Customers (VoC). Creating a single source of customer truth.
Customer Experience
Delivering a Return on Customer Experience Investment.
Benchmarking Quality, Product, and Buyer Experience
Measuring up to customers’ expectations and vehicle ownership position.
Queue Management System
How to improve the in-store customer experience and quick service restaurants (QSRs) with efficient queuing systems.
Mystery Shopping
Measuring the delivery of Brand and Customer Experience promises.