Customer Relationship


All Things Considered, Three Quarters (74%) of Canadians Say 2011 was a Good Year for their Family,
While One Quarter (26%) Say it was a Bad Year

Canadians Most Likely to Say Their Health is Good (84%), Followed by their Happiness (82%), Social Life (76%),
Romantic Life (64%) and Financial Situation (61%)

Almost Half (45%) of Canadians Don't Place Health Near the Top of their Priority List

Sun Life Canadian Health Index Creates Five Categories of Canadians: Overconfident, Overextended, Health Achievers,
Resilient and Inhibited

Nine in Ten (87%) Canadians Say That When Connected to Nature They Feel Happier

Overwhelming Majority (85%) Worry that Natural Areas We Enjoy Today Will Not Be Here for their Children or Grandchildren

Four in Ten (37%) Canadian Adults Say They Don't Always Wear a Life Jacket When
on a Boat in the Water

Majority (51%) of Those Aged 18 to 34 Admit They Don't
Always Wear a Life Jacket

Most Albertans Satisfied With Their Lawyers

More Than Half (53%) Report Being Very Satisfied With Services Provided By Their Lawyer
Seven-In-Ten (71%) Say They Received Very Good or Good Value For Fees Paid To Their Lawyer

Ethnic and New Canadians Are More Likely to Deal With a Company that Gets Involved with Their Ethnic Community

Specifically, Sponsoring Cultural Events is Most Worthwhile for Companies

Canadian Workforce Growing Increasingly Disloyal Toward Employer

New Ipsos Reid Study Shows 22% of Canadian Employees Feel Less Loyal to Employer
Management Must Commit to "Do More" to Re-engage Employees and Secure Futures