Economy

Customer Experience in an Endurance Economy
Customer Experience Publication

Customer Experience in an Endurance Economy

There’s a shift in what matters most. In this commentary we guide you through what’s changed and how to respond.
Economy Survey

Canada in Global Top 5 of 25 Countries as Majority (54%) Says We're on the Right Track

Unemployment, Healthcare Top Sources of Worry for Canadians, Outpacing Global Trend
Economy Survey

One in Three (31%) Canadians Don't Make Enough to
Cover Their Bills, Up 5 Points from Early This Year

Concern About Current Levels of Debt Rising Among Canadians
Economy Survey

Majority of Canadian Seniors (86%) Not Planning to Give Up Anything to Leave a Larger Inheritance for their Adult Kids

Six in Ten Say They're Not Concerned About Children's Inheritance
Economy Survey

Entrepreneurs Lead the Way in Perceived Job Happiness and Success

While Canada is Seen as Having a Strong Culture of Innovation,
Few Can Name More than One High-Profile Canadian Entrepreneur
Economy Survey

Eight in Ten (79%) Canadians Believe Being a Small Business Owner is Less Risky Than Working for Someone Else Since They Can Control their Financial Future

Two in Three Business Owners Say Opportunity Drove Them to Start New Venture
Economy Survey

Half (52%) of Ontarians Say Hydro Rebates Don't go Far Enough

One in Four (24%) Call Rebates Prudent,
While One in Ten (10%) Disagree Saying Ontario Can't Afford Them
Economy Survey

Four in Ten Canadians (39%) Consult Just One Provider When Choosing a Mortgage

On Average, Canadians Spend Less Time Choosing Mortgage Than Their Next Vacation
Economy Survey

One Quarter (23%) of In-Debt Canadians Say
They'll Never be Debt Free;
Those More Optimistic Say It Will Take 8 Years to Pay Down

Nearly Half (46%) Say Rising Cost of Living is Limiting the Money They
Put Toward Paying Off Debts
Economy Survey

Slim Majority (55%) of Canadians Support Modest Budget Deficit of $10B, But Support Drops Substantially for Higher Deficit

Six in ten (63%) Say Liberal Deficit Target of $10B During Campaign was Just a Ploy to Get Elected
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