Search
-
The importance of agent engagement when introducing a contact centre CEM solution
When measurement tools within the business are not used constructively, a CEM tool can quickly be viewed by the agents as another stick by which they can be beaten.
-
Ipsos Hong Kong appoints Adrian Mak to Head its Healthcare team
Market Research leader Ipsos today announces the nomination of Adrian Mak to head its Healthcare practice in Hong Kong.
-
APAC Affluent Back to Growth – Ipsos PAX Study
HONG KONG – Global Market Research firm Ipsos today release the 2013 PAX survey results, Asia’s most comprehensive survey of the upscale affluent market covering 11 countries across the region.
-
China Luxury Forecast
Ipsos/ Ruder Finn China Luxury Forecast 2014 is in its fifith year and provides an annual analysis of key trends in the luxury sector in Mainland China and Hong Kong.
-
Poll: What makes Asians happy?
Asia Pacific – In a recent poll to understand the happiness levels in Asia and its contributing factors, Ipsos finds that the top 3 factors of those who said they are happy include their relationship with their partner or spouse (45%).
-
Faster, brighter, smarter - and we still want more
Almost unnoticed, those of us fortunate enough to reside in Thomas Friedman’s “flat world” have undergone a remarkable technological evolution in our day-to-day activities. Imperceptibly, we've digitized our daily lives and now expect continuous connectivity.
-
Global consumers crave foreign fare and handmade care
Foods from different regions or cultures – as well as artisanal foods – were the top choices among global consumers who were asked to express their interest in a variety of unique food products to be eaten at home.
-
Zou san, too busy for breakfast?
According to the latest Ipsos global survey among consumers in 26 countries, foods from a wide variety of regions or cultures are now favoured at home – including artisanal or retro food and foreign brands, among others.
-
Ipsos HK launches new Candidate Experience Optimizer (CEO) solution
Hong Kong – Market Research Leader Ipsos today announces the launch of its new Candidate Experience Solution, designed to provide recruiting teams with the data they need.
-
American Apparel Brands Craze in Hong kong
Since American traders moved to Hong Kong in 1842 following the First Opium War, American brands have proliferated to include Levi’s, Calvin Klein, GAP and DKNY.