Search
-
Web Listening
Social Intelligence delivers insights that drive strategic decisions and performance, from consumer expression and behaviours found in social media, search and other online data.
-
The Culture of Service Appreciation in HK Report 2014
The Hong Kong Association for Customer Service Excellence (HKACE), the prestigious organisation responsible for fostering customer service excellence in Hong Kong, and renowned independent market research company Ipsos jointly present the “Culture of Service Appreciation in Hong Kong 2014”Report.
-
Video: The Insight Cloud
The Insight Cloud is an ‘always on’ social intelligence platform created specifically for clients to access, store, curate, connect, visualize, nurture and socialize insights. It is a cloud based solution to allow all of your cross-functional team members, market research suppliers and agencies to share and co-create against the best ideas, bringing visibility to the most impactful learning.
-
Ipsos Appoints Mick Gordon as the New Managing Director for Ipsos Hong Kong
Lifeng Liu, CEO Ipsos Asia Pacific, announced today that Darlene Lee will be stepping down and succeeded by Mick Gordon, currently CEO of Ipsos India.
-
Wellness & Convenience driving new growth in Food Retail
The Asia Pacific region’s food industry is one of the fastest growing and is expected to reach a 33% market share in the global food and beverage market in 2014.
-
A Tale of two Markets
Companies around the world are increasingly interested in upscale consumers. This growing interest isn’t just among luxury brands, but increasingly extends across many categories and price points. The challenge, however, is a shortage of actionable, reliable information about higher-end consumers on a global scale. When studies are available
-
[WEBINAR]Ipsos HK Seminar: Deconstructing Premium in China's Emerging Middle Class
The emerging middle class in China is rapidly expanding. In fact the OECD states the BRIC countries will have as much as 75% of the economic influence in the world by 2020.
-
Semiotics expert Paul Yao joins Ipsos Hong Kong to boost Regional Qualitative Leadership
Market Research leader Ipsos announce the nomination of Paul Yao as Regional Key Account Director for Ipsos UU - the Ipsos qualitative research specialists.
-
The Culture of Service Appreciation in Hong Kong
The Culture of Service Appreciation in Hong Kong Survey Report 2013 provides an analysis of key trends of service appreciation in the Customer Services sector in Hong Kong, surveying over 1,000 customers and employees from the customer services sector.
-
Empathy is key to business innovation
Innovation is key to a business’s ongoing success. But many are not certain about how to make innovation happen.