Brands

Do you truly understand the Forces that are at play in your customers’ minds? This new webinar accompanies our brand new CX whitepaper, 'The Forces of Customer Experience: The science of strong relationships in challenging times'. Hear from the author of the paper and Ipsos' CX Chief Research Officer, Jean-Francois Damais,

The science of strong relationships in challenging times.

What’s next for brands during the COVID-19 pandemic?

Deriving Insights from Unstructured Social Listening Data

Why customer experience still matters amid COVID-19 and social distancing.

Revisiting brand-building during the COVID-19 pandemic.

In this changing world, retailers need to adapt to remain relevant and competitive.

Black Friday offers have come from a multitude of brands — high street brands like Vero Moda and Only, smartphone companies like Xiaomi, Sony and Honor, beauty brands like Body Shop, Kiehl’s and Nykaa — infusing much joy among shoppers.

Vivek Gupta, Managing Director (Business Head, Mumbai), Ipsos in India