What a difference a year makes

Profiling the ‘Digital Doctor’ in 2021

Specific knowledge of and experience with digital health (technologies for healthcare and health related uses) among doctors has increased during the pandemic.

The 2021 Ipsos Digital Doctor survey found there has been a significant increase in the past 12 months of doctors being more knowledgeable about telemedicine and AI.

The tracker is now in its fourth wave (2015, 2017, 2020 and 2021) and this latest wave covers 14 countries (UK, France, Germany, Italy, Spain, Brazil, USA, China, Russia, Turkey, India, Japan,  Australia, South Korea).

The results show, with the removal of significant barriers expressed by doctors in previous surveys, many now have experience of communicating with patients virtually. For example, in USA 70% are now using telehealth, in the UK 63% and Spain 51%.

Of those using telehealth, seven in 10 started to use it during the pandemic, and its hasty introduction may have resulted in a feeling of some lack of education on its use.

Watch the webinar recording here

Digital Doctor

To learn more, read What a difference a year makes

Related news

  • KEYS: Screen time

    [WEBINAR] KEYS: Screen time

    At our first KEYS webinar of the year we’ll be looking at what’s really happening on screens these days. What’s changing? What’s enduring? And how can businesses do better when it comes to engaging with people on their screens, in real time?
  • [Webinar] KEYS: What can we learn from what happened in 2025?
    Brand Image Webinar

    [Webinar] KEYS: What can we learn from what happened in 2025?

    In this final KEYS webinar of the year, we’ll be looking at the last 12 months through the rear-view mirror.
  • [Webinar] KEYS: THE MIDDLE CLASS: In Crisis?
    Society Webinar

    [Webinar] KEYS: THE MIDDLE CLASS: In Crisis?

    At our next KEYS webinar, we’ll be sharing on-the-ground perspectives as people give us their in-the-moment takes on how they see their lives - and their status in life - these days. Along the way we’ll hear about freedom (in the US), familismo (in Mexico) and understatedness (in the UK).