Omnichannel

Ipsos | synthesio | holiday shopping | black friday
Consumers Survey

Holiday Shopping 2022: Mixed feelings as consumers are anxious but eager to celebrate

New Ipsos research conducted by Ipsos.digital and Synthesio looks at this year’s holiday shopping trends, spending habits, and gift wish lists.
Ipsos | ipsos update | society | inflation | mobility
Inflation Publication

Ipsos Update – December 2022

Inflation, environmental sustainability, the future of mobility… Ipsos Update explores the latest and greatest research & thinking on key topics from Ipsos around the world.
Ipsos | commerce | customer experience
Shopper Publication

The Morphing Store: bricks and mortar evolution in a convergent commerce world

What are the imperatives for survival and success of the physical store in a shifting commerce environment?
Ipsos | Keys Webinar | Convergent commerce
eCommerce Webinar

[Webinar] KEYS - Convergent Commerce

Join us on 17th November for a new KEYS webinar
mobile payment | Ipsos
Consumer Behaviour Publication

Short hits of retail truth

This video series explores how the shopper landscape is changing and the new forms of commerce which are emerging.
Humanising omnichannel | Ipsos
Shopper Publication

Up close and personal: Humanising omnichannel

Humanising omnichannel means seamless customer journeys are just the start.
Convergent commerce | Omnichannel | Ipsos
Shopper Publication

Navigating the increasingly fragmented world of emerging channels and shoppable touchpoints

This paper explores some of the emerging channels where convergent commerce is evident, their impacts on shopper journeys and touchpoint use, and what it means for brands.
KEYS: an Ipsos webinar series
Trends & Prospective Webinar

[WEBINAR] KEYS: Convergent Commerce

Today’s environment is all about channels that are simultaneously converged and coming together: convergent commerce, if you will. Please join us as we consider the latest evidence and explore the implications for us all.
online shopping omnichannel shopper ipsos research
E-Commerce Publication

Ipsos Launches Syndicated E-Commerce Study

A global study focused on helping you to drive online sales and future-proof your strategies
Evolution of shopper behaviour | Ipsos | digital | ecommerce | omnichannel
Omnichannel Publication

The evolution of shopper behaviour in 2020

In this changing world, retailers need to adapt to remain relevant and competitive.