New Health Consumer
New Health Consumer

Winning the Longevity Market: 5 Trends Shaping the New Health Consumers

People aren't just trying to live longer. They're trying to live better.

Thailand is entering a new era of longevity. Longer life expectancy, changing consumer expectations, advances in technology, and greater personal responsibility for health are reshaping what it means to age well. 

The message is clear: longevity is no longer simply about adding years to life. Today's consumers are looking for ways to extend their healthspan—living healthier, more active and more fulfilling lives for longer. 

Consumers are investing in themselves

The changing health landscape is taking place against a backdrop of increasing uncertainty. According to Ipsos Global Trends, 83% of Thais say the world is changing too fast, while 72% feel overwhelmed by the number of choices they face.

In response, consumers are turning inward, investing in their health, wellbeing and relationships. In fact, 82% of Thais say they plan to exercise more, while 85% intend to spend more time with family and friends.

For businesses, this represents more than a lifestyle trend. It signals a fundamental shift in consumer priorities.

Five trends shaping the new health consumer

1. From lifespan to healthspan

Longevity is no longer measured simply by how long people live, but by how well they live.

Nearly half of Thai consumers (49%) already expect to live to 100 years old, driving growing interest in preventive healthcare, nutrition, exercise and solutions that preserve vitality and independence throughout life.

The focus is moving away from treating illness toward maintaining health before problems arise.

2. The consumer becomes the CEO of their health

Healthcare is becoming increasingly consumer-led.

Ipsos research shows:

84% of Thais want greater control over decisions about their health
82% actively research health information themselves
68% make health decisions independently without first consulting a healthcare professional

Consumers are increasingly using digital tools, wearable technology and health data to monitor and optimise their wellbeing, expecting brands and healthcare providers to become trusted partners rather than simply treatment providers.

3. AI becomes the ultimate personal health assistant

Artificial intelligence is rapidly becoming part of everyday health management.

Thailand is among the world's most receptive markets for AI-enabled healthcare:

73% of Thais are comfortable with AI recommending health treatments based on their medical history
49% believe AI will improve their health

Consumers increasingly see AI as a tool for personalised recommendations, health tracking and preventive care rather than replacing healthcare professionals.

4. Mental wellbeing becomes central to healthy ageing

Healthy ageing extends beyond physical health.

Mental wellbeing, stress management and emotional resilience are emerging as essential components of longevity.

Ipsos research found:

88% of Thais believe they need to do more to care for their mental wellbeing
78% wish they could slow down the pace of their lives

Supporting emotional health is becoming just as important as addressing physical health for consumers seeking a better quality of life.

5. Redefining the "Silver Space"

Thailand's ageing population represents one of the country's greatest business opportunities.

Today's older consumers are healthier, wealthier and more digitally connected than previous generations. Yet many still feel overlooked by brands.

Only 19% of consumers aged 60+ feel products and services are designed for them, despite their growing purchasing power and technology adoption.

Rather than viewing ageing as a challenge, businesses should recognise older consumers as a diverse, active and influential market with evolving needs and aspirations.

What this means for businesses

The longevity economy is transforming expectations across healthcare, consumer goods, financial services, retail, technology and hospitality.

To succeed, organisations should focus on three priorities:

  • Help consumers make self-care easier, embedding health into everyday life.
  • Build trust through credible, evidence-based information as consumers increasingly seek guidance from multiple sources.
  • Focus on vitality, not simply longevity, creating products and services that help people stay active, independent and fulfilled throughout every stage of life.

The future of healthcare is not only about treating disease—it is about empowering people to live better, for longer.

As Thailand's longevity economy continues to grow, businesses that understand these changing consumer expectations will be best positioned to deliver meaningful innovation and sustainable growth.

The author(s)

  • Pochchong Chairerk
    Pochchong Chairerk
    Associate Director, Market Strategy & Understanding

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