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The Future of CX for L&G: 5 Key Ingredients
View our on-demand webinar featuring five tips to growing strong customer relationships.
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Liberals (32%, -3) Stumble, Tories (36%, +1) Now Ahead Amid Trudeau Controversy Over Racially-Insensitive Photo
More Canadians Accept His Apology (45%) Than Think Trudeau Should Resign (20%); Remainder (35%) Somewhere In Between
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When Lies Have Legs: Majority of Canadians (56%) Have Been Fooled By At Least Some Form of Fake or Outdated Content Online
Most (61%) Think Public Concern About “Fake News” is Excessive Yet Many Have Difficulty Deciphering What Constitutes Fact
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Mental Illnesses Increasingly Recognized as Disability, but Stigma Persists
Three-Quarters (75%) of Employed Canadians Say They Would Be Reluctant, or Would Not Admit They Were Suffering From a Mental Illness to a Boss/Co-Worker
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Healthcare (35%), Cost of Living (27%), Climate Change (25%) Top Voter Issues as Campaign Season Kicks Off
Liberals seen as best party to deal with healthcare, Conservatives lead on the economy, both lose to Greens on climate change
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Mall makeovers vs. online shopping: Will e-commerce support or replace brick and mortar?
More than half say it’s easier to buy goods and services online than a year ago.
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Trudeau Moves Ahead as Canadians’ Pick for Best PM (37%, +7 pts), Scheer Trails at 30% (-2 pts)
Grits and Tories in Dead Heat on Perceived Commitment to Keeping Election Promises (29%)
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Empty-Nest Boomers Driving the Small-Business Economy: RBC Poll
But Millennials Most Likely to Consider Starting a Business in the Future
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Liberals (35%) and Conservatives (35%) in Dead Heat as Election Officially Underway
While Approval of Trudeau Government on the Rise, Conservative Supporters Remain Most-Committed Voters
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What we lose when we only listen and don’t watch
“I simply don’t trust technology and online banking,” John, a policeman from New Jersey, told us during an ethnographic study Ipsos was conducting about online banking apps.