Economy

Customer Experience in an Endurance Economy
Customer Experience Publication

Customer Experience in an Endurance Economy

There’s a shift in what matters most. In this commentary we guide you through what’s changed and how to respond.
Economy Survey

Eight in Ten (78%) Canadians Don't Know When They've Purchased a Counterfeit Item

Six in Ten (68%) Agree that Canadian Deal-Seekers May Not Get What they Bargained For Due to Increased
Availability of Counterfeit Goods
Economy Survey

Ho-Ho-Holiday Shopping in British Columbia

Half of British Columbians Don't Stick to a Budget
Economy Survey

Almost Half (49%) of Canadians Would Like to
Get a New Vehicle

Four in Ten (43%) Canadians `Agree' that State of Economy Has Forced Them to Hold on to their Vehicle Longer than they Would Like
Economy Survey

Less Than Half (47%) of Canadians Enjoy Shopping for Presents for the Holidays

One in Ten (9%) Hardly Ever Enjoy Holiday Shopping
Economy Survey

Majority (56%) of Ontarians Believe Harmonized Sales Tax Applies to Resale Home

Economy Survey

Retaining Your Workforce in a Slow Recovery

More Than a Quarter of Working Canadians (27%) Say They're Likely to Seek a New Position in the Next Six Months

Managers, Sales People and IT Professionals are the Most Likely to Go Looking
Economy Survey

Canadians Increasingly Assign No Worth
to the Penny

Six in Ten (60%) Support Abolishing the One-Cent Piece,
Up 4 Points From 2008
Economy Survey

One Half (50%) of Ontario Drivers Say They'll Do Less Driving Due to HST on Gas

Many Ontarians Say They're Likely to Walk (32%), Ride a Bike (16%), Use Public Transit (12%) and Carpool (12%) More Often
Economy Survey

Two in three (67%) Canadians Say Current State of Economy is `Good', up from 54% Last Quarter

Just Two in Ten (20%) Families Experiencing Job Anxiety, But Most (67%) Are Concerned About Interest Rate Increases
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