Economy

Customer Experience in an Endurance Economy
Customer Experience Publication

Customer Experience in an Endurance Economy

There’s a shift in what matters most. In this commentary we guide you through what’s changed and how to respond.
Economy Survey

New Tax-Free Savings Account Unlikely to Reduce RRSP Contributions This year

Only 8% of Those Who Plan to Open a Tax-Free Savings Account Plan to Reduce their RRSP Contributions as a Result
Economy Survey

Majority (56%) of Canadians Believe Most of Doom and Gloom Expressed on Economy by Supposed Experts and in Reports is Really Exaggerated

Majority (54%) Doesn't Believe It's Right Time for Governments to Start Spending Billions of Dollars On Things Like Infrastructure,
Even if it Means Big Deficits
Three in Four (76%) Say They're Cautious And Still Bargain Hunting,
Only 23% Admit to Pulling Back on Spending and Preparing for Worst
Economy Survey

Majority (57%) of Canadians Pull Back on Normal Spending Habits as Assessment of Current Economy
Tumbles 20 points (73% to 53%)

Economy Survey

Despite Massive Market Sell-Offs,
Canadian Confidence in Economy Holds Steady

Three Quarters (73%) Believe Canadian Economy in `Good' Shape, But At Least Half Believes U.S. Crisis Will Have a Major Impact on Canadian Economy (53%) and Banks (50%),
`Worry' About U.S. Situation Impacting their Own Families (54%)
Economy Survey

Despite Recent Economic Turmoil, Almost Half (48%) of Entrepreneurs Believe it's a Good Time to Grow

Economy Survey

Online Canadians Very Interested in Downloading Online Coupons for Life's Necessities

Over Half Show High Interest in Downloading Coupons for Gas, Groceries But Limited Interest in Furniture or Financial Services
Economy Survey

Four In Five (81%) Canadians Are Interested In Learning More About "Green" Financial Products And Services

Environmental Concern Appears To Be
Influencing Canadians' Opinions In New Spheres
Economy Survey

Six in Ten Canadians (63%) Unaware That the Canada Pension Plan Was Successfully Reformed
Ten Years Ago

Of Those Paying Into The CPP, Four In Ten (40%) Think
The CPP Will Be Out Of Money By The Time They Retire
Economy Survey

Canadians Living on the Edge with their Finances

Only One Quarter (22%) Are Saving More, Despite Uncertain Economic Future;
Most (78%) Don't Have Enough Savings To Cover
3-Months Living Expenses
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