Innovation & Knowledge

Customer Experience

Service with a smile?

Delivering customer experience in the face of mask wearing.
1 March 2021
Customer Experience

Black Friday 2020: Time to breathe new life into the long-standing retail event

Black Friday 2020 will be like no other. It could make or break retailers’ years. It could mark the death knell of Black Friday itself.
19 November 2020

Features

Discover Ipsos Update

A selection of the latest research and thinking from Ipsos teams around the world.

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