Ipsos
Insights Hub

Insights Hub

Customer Experience Ipsos Voices

Why AI Efficiency Alone Isn’t Enough for Great Customer Experience

Ipsos Voices: How efficiency is changing customer experience and why emotional connection remains the true differentiator by Rollo Grayson and Jean-François Damais.

06.10.26

Customer Experience Ipsos Voices

How Trust Drives AI Adoption in Customer Experience

06.10.26

Syndicated Surveys Survey

The 10th edition of Ipsos Global Trends finds a world in search of silver linings

06.10.26

Syndicated Surveys Publication

Hong Kong Retail and Arbitrage Impact Monitor

09.09.26

Artificial Intelligence (AI) Survey

Global Attitudes on AI 2026: The Wonder vs. Worry Divide Deepens

22.07.26

Social Media 18.06.25

Short-Form Social Misfits

Environment 18.06.25

ESG Priorities for Multinational Corporations

Artificial Intelligence (AI) 18.06.25

Conflicting Global Perceptions around AI present Mixed Signals for Brands

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Customer Experience Publication

CX Global Insights 2026: Unlock the Future of Customer Experience

Get the most comprehensive benchmark study on the market. Transform data into effective CX improvement and increase your Return on CX Investment (ROCXI).

29.05.26
Customer Insights Survey

Dynamic Demand Compass

Discover the Potential of Today and Tomorrow with Ipsos' Dynamic Demand Compass

18.05.26
Women Survey

Gender Pay Gap Persists Even Among Top Global Earners

Even at the highest levels of professional success, a significant gender pay gap remains a global issue.

06.03.26
Shopper Publication

Hedonism, Heritage, and Human-Centricity: Unpacking the New Codes of Global Luxury

The global luxury sector is at a fascinating crossroads, defined not by linear growth but by a deep psychological duality. Today’s consumer is caught between two powerful, opposing forces: a ‘Carpe Diem’ urgency for immediate gratification and a profound retreat toward the safety and authority of heritage brands.

06.03.26
Women Survey

Mind the Gaps: Global Attitudes Toward Gender Equality in 2026

Ipsos' International Women's Day survey finds some men and women not seeing eye to eye on gender equality issues.

05.03.26
Insight

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Business Publication

IPO 行业咨询与独立市场研究服务

凭借基于事实的独立市场研究（IMR）与世界级的IPO行业咨询服务，协助企业从私营主体稳步转型为公众上市公司巨头。获《福布斯》2025年权威认可，我们作为顶尖行业专家，已在亚太地区为逾 200 宗重点上市项目及 400 余宗交易提供专业上市支持服务，提升其交易确定性和成功率。

26.02.26
Affluent Publication

The APAC Wellness Mandate

How 74% of Affluent Consumers Are Redefining Health?

09.02.26
Brand Influencers Survey

Understand the world's most influential consumers and business leaders

Ipsos Global Influentials provides actionable insights into the consumption and lifestyle habits of high-net-worth individuals and top executives.

04.02.26
Brands Publication

The Excess Factor

How Small Brands Can Leverage Equity to Challenge Leaders.

28.01.26
Artificial Intelligence (AI) Publication

Mind or Machines

Exploring AI moderation and when to use it

28.01.26
Consumers Publication

The Directory

The full collection of white papers, reports, and podcasts from the Ipsos Knowledge Centre.

25.11.25

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