Organized Retail Landscape in COVID19 induced Renaissance
A POV by Abhishek Jha, Research Director, Mystery Shopping & Customer Experience, Ipsos India
Consumer Confidence shows upturn of 2.6 percentage points in December; confidence around jobs dips – Refinitiv-Ipsos India monthly PCSI;
Confidence for personal finances and investments see a major boost; minor uptick for economy
Indian Workers & Global Workers strongly endorse adherence to COVID protocols at workplace - COVID and the Workplace – WEF-Ipsos Survey;
Discomfort with lack of protocols, though not all pervasive
Urban Indians rate India top Influencer in World Affairs – Halifax International Security Forum-Ipsos Global Survey
Huge support for Free Trade, Domestic Economy, Global Collaboration & Military Spends
The third paper in our “Future of Insights” series explores how organisations are evolving to harness the power of data and technology for better insights.
This month’s edition features stories on how global values are shifting, international threats and responses, the COP26 climate change conference, today’s retail environment, and perspectives on women’s experiences.
Unemployment, graft and penury top preoccupations of Urban Indians in November: Ipsos What Worries the World global monthly survey;
India remains the 2nd most optimistic market
Urban Indians fear high threat perception of macro events; have highest confidence in preparedness (across 28 markets) to offset them: Halifax-Ipsos 28 Nation Global Threats & Preparedness Survey;
World became more dangerous over last year, but is getting better than worse is the majority view among Urban Indians
Confidence around jobs shows major surge in November 2021 – Refinitiv-Ipsos India monthly PCSI;
Overall consumer confidence slightly moves up – staid for economy, personal finances and investments for future
Consumer Confidence for urban Indians shows minor uptick of 0.9 percentage points in Nov 2021 – Refinitiv-Ipsos India monthly PCSI, November 2021.
Sentiment around jobs shows major improvement. For economy and investments mild surge; sentiment for personal finances remains same as last month
