Consumers

In contrast, sentiment is up in the Middle East and Africa.

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In contrast, sentiment is mixed in Europe amid backdrop of approaching EU elections.

How do your physical, digital, and contact centre channels stack up against the competition? How is your customer service performing?

In contrast, sentiment is mixed in the Asia-Pacific and Latin America.

Each month, Ipsos tracks attitudes of consumers in 29 markets on the current and future state of their local economy, their personal financial situation, the employment climate, and their purchasing and investing confidence.

Shaping brands through contextual insights

Europ Assistance (“EA”) today announced the international findings of their 2nd edition of the Mobility Barometer. The survey was conducted among 8,000 people across 8 countries in Europe: Belgium, France, Germany, Italy, Portugal, Spain, Austria and the Czech Republic. It tracks Europeans' mobility habits. The survey was taken between December 14th 2023 and January 18th, 2024.

Spain and Italy are up significantly while Great Britain and Sweden decline.