Retail insight

Retail insight

Ipsos | ipsos update | society | inflation | mobility
Inflation Publication

Ipsos Update – December 2022

Inflation, environmental sustainability, the future of mobility… Ipsos Update explores the latest and greatest research & thinking on key topics from Ipsos around the world.
Ipsos | commerce | customer experience
Customer Experience Publication

The Morphing Store: bricks and mortar evolution in a convergent commerce world

What are the imperatives for survival and success of the physical store in a shifting commerce environment?
Ipsos | luxury | customer experience | automotive | retail
Customer Experience Publication

The future luxury customer

This roundtable discussion was hosted by Ipsos Channel Performance and Customer Experience.
Ipsos | Black Friday | holiday season
Retail insight Publication

Where brands and retailers should place their bets this holiday shopping season

Inflation, the environment, Covid-19 and the war in Ukraine are all forces brands and retailers must consider ahead of Black Friday and Christmas shopping.
Convergent commerce | Omnichannel | Ipsos
Omnichannel Publication

Navigating the increasingly fragmented world of emerging channels and shoppable touchpoints

This paper explores some of the emerging channels where convergent commerce is evident, their impacts on shopper journeys and touchpoint use, and what it means for brands.
rollercoaster
Shopper Publication

The Retail Rollercoaster

Riding the ups and downs of today’s omnichannel shopper landscape
Black Friday 2020 | Ipsos
Black Friday Publication

Black Friday 2020: Time to breathe new life into the long-standing retail event

Black Friday 2020 will be like no other. It could make or break retailers’ years. It could mark the death knell of Black Friday itself.