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Fatherhood can be a stressful and isolating experience – but maintaining close friendships can help
Ipsos was commissioned by Movember to undertake research with men in Canada, the UK, USA and Australia to investigate their social connections, with a specific emphasis on fatherhood and the impact of becoming a father.
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Customer Experience is Everyone’s Business
Customer expectations are higher than ever before, so why aren't more UK businesses taking the role of delivering an exceptional Customer Experience seriously?
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EU Election – the results are in
Despite many challenges, Ipsos's EU Parliament election poll was more accurate than any other released by a member of the British Polling Council
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Ipsos Update - June 2019
June’s edition of Ipsos Update presents our latest research and white papers on topics including mystery shopping, global views on Europe, ethics in social media research and ageing in Japan.
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Global Britain: Identity and Britain's influence in the world
Half think that Brexit has harmed Britain’s standing in the world – and a quarter of those think that this damage is irreversible
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Regulated industries and the power of public opinion
Communicators intent on building their organisation’s reputation and protecting its licence to operate, need to be attuned to the shifting tides of public opinion to help manage risk and maximise opportunity.
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Mind the gap: Why what a brand promises and what it delivers matter
What happens when there is a mismatch between what a brand promises to its consumers and their actual experience? Fiona Moss explores the promise-experience gap, the benefits of aligning the two and the pitfalls of over-promising.
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Issues Index May 2019: Brexit remains the pre-eminent public concern, with a rise in worry about the environment
The May 2019 Ipsos Issues Index shows Brexit continuing to dominate public concerns, while worry about the environment and pollution rises to highest score since 1990.
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Community Compensation Fund Social Research
The Department for Transport commissioned Ipsos to explore public and business attitudes towards a proposed Community Compensation Fund at an expanded Heathrow airport.
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What's next for General Insurance?
While customers still lack engagement and providers risk huge losses with new-customer deals, there is change afoot in the general insurance sector. Jamie Talmage examines our latest research into the industry and the advantages of switching focus from price to value.