Consumer Behaviour


Consumer Behaviour Publication

Addressing the Sustainability Say-Do Gap

How brands can lead the way to activate consumer behaviour change in sustainability.
Consumer Behaviour Publication

First Impressions Matter

Understanding the power of spontaneous reactions to develop stronger innovations
Consumer Behaviour Publication

The Science of Behaviour Change

The principles and practice of tackling behaviour change challenges in a world that remains unpredictable and changeable.
Brands Publication

Brand rituals in a low-touch world

What’s next for brands during the COVID-19 pandemic?
Consumers Survey

Global consumer confidence at its lowest in years

Consumer sentiment has declined sharply in almost every country.
Public Health Publication

Coronavirus & behaviour change: What does it mean for brands?

As COVID-19 continues to spread, how can brands stay relevant to consumers in an increasingly unstable world.
Consumers Survey

Consumer sentiment drops in China, but not in other major economies

Global consumer confidence index has barely changed since the COVID-19 virus outbreak, but China’s national index is down by more than four points.
Consumers Survey

Global consumer optimism at Its lowest in over two years in November 2019

Half of the 24 economies surveyed show a significant three-month decline in their Consumer Confidence Index.