Insights Hub

Bridging the Gap: Why organizations must connect Employee and Customer Experience

Consumers Publication

Will your brand survive AI?

Read more about how intelligent assistants could rewrite the first moment of truth, together with actionable recommendations to help your brand thrive.

01.30.25
Well Being Publication

Canadian Health & Wellness Trends for 2025

Revisit our on-demand webinar to hear our latest research on how Canadians approach health and wellness, and how brands can help them meet their goals.

01.30.25
Mystery Shopping Publication

Demystifying Mystery Shopping

Read about the unique advantages of Mystery Shopping in assessing employee behaviours and internal processes, and how it complements Voice of the Customer research as part of a comprehensive Customer Experience measurement strategy.

01.12.25
Society Publication

Will Canada Move Beyond Disruption in 2025?

As 2024 ends, Canada feels closer to the start of a transition than the end of a disruption.

12.30.24
Customer Experience Publication

The Employee Customer Ripple Effect

By recognizing the fundamental link between EX and CX, organizations can unlock significant potential, create a more people-centric culture, and drive sustainable growth.

12.06.24
Ipsos i3 – Inform, Innovate, Inspire

Whether you are an analyst, c-suite, or communications professional, this digest features timely and relevant consumer research insights, as well as complimentary webinar invitations to inform your market and brand building strategies.
Subscribe

Quick access by topics