Connected CPG: Winning formula in the tech-accelerated age

Connected CPG is tech-enabled CPG innovations with enhanced experience or business models, that aim to create a deeper connection with consumers.

Saturation, fragmentation, commoditization, and functional equivalence among brands have all hampered CPG growth. Marketers are increasingly integrating CPG products into digital experiences along the buying and usage process as new possibilities become available through technology.

Connected CPG is tech-enabled CPG innovations with enhanced experience or business models, that aim to create a deeper connection with consumers.

Examples of tech-enabled CPG innovations taking on these new roles in consumers’ lives include:

  • Personalized vitamins that provide confidence through DNA testing
  • Sustainable detergent subscriptions that are convenient and foster a sense of purpose
  • Gamified toothbrushes that engage kids with augmented reality, eliminating routine struggles for parents and encouraging good brushing habits in kids

While many manufacturers recognize Connected CPG as source of growth and are innovating in the space, a consistent framework to measure performance and size the opportunity has been lacking.

After witnessing both success and failure, and with expertise in CPG innovation testing as well as the world’s largest database of business model and experiential products, we are eager to share learnings.

The author(s)

  • Supriya Chabria
    Account Manager
  • Jiongming Mu
    Senior Vice President, Ipsos Innovation
  • Colin Ho, Ph.D.
    Ph.D., Innovation and Market Strategy & Understanding, US

Related news

  • NASPL Possible NW

    NASPL Possible NW

    Join Ipsos as we unveil how lotteries are using mystery shopping to unlock revenue hiding in plain sight, with high-performing retailers generating significantly more revenue per square foot through specific, measurable behaviours that any retailer can replicate.
  • [WEBINAR] 2025 KEYS: The Year in Review
    Consumers Events replay

    [WEBINAR] 2025 KEYS: The Year in Review

    Join Ipsos for its complimentary KEYS webinar series dedicated to helping brands and organizations better understand the dynamics of today as they prepare for tomorrow.
  • Coffee Association of Canada Conference
    Consumers Event

    Coffee Association of Canada Conference

    We’re excited to announce that Ipsos will be speaking at the Coffee Association of Canada’s Annual Conference on November 5 at Angus Glen Golf Club!