Customer Satisfaction

Ipsos’ Playbook Centers Around: Make It Easy, Make It Work, Make It Feel Right

Got30 is a brief, to the point, vodcast series answering some of the questions we get asked about Customer Experience and Channel Performance. Listen in!

Google retains top spot for fourth year, rankings shift and Amazon enters Top 10

Most Canadians Willing to Pay a Little More to Support a Company They Trust

One in Three (35%) Report Productivity at Work Has Been Negatively Affected by their Physical or Mental Health

One in Four (22%) are Die-Hard Fans (12%) or on the Bandwagon (10%);
Average Fan Would Pay $249 to be in a Seat for Game 7 of the World Series

Study Reveals Canadians Value What's Close to Home and Close to Heart

Most Residents Have Confidence that Bruce Nuclear Facility Operates Safely (92%) and that Bruce Power is a Good Community Citizen (89%)