Economy

Customer Experience in an Endurance Economy
Customer Experience Publication

Customer Experience in an Endurance Economy

There’s a shift in what matters most. In this commentary we guide you through what’s changed and how to respond.
Economy Survey

Three Quarters (74%) of Canadians Say They Plan on Only Buying Gifts that are Discounted or On Sale this Holiday Season, Up 5 Points From Last Year

But Fewer (25%) Would Consider Purchasing Fake Clothing and Accessories Online if the Product Looked Authentic and Cost Less, Down 4 Points from Last Year
Economy Survey

Global Citizens Express Broad Support for Involvement in World Affairs: Less So During Difficult Economic Times

Canada, Germany Seen as Having Most Positive Impact on World Affairs in Coming Decade
Economy Survey

One in Three (34%) Canadian Online Shoppers Likely to Take Advantage of Online Holiday Shopping
Deals South of the Border

Economy Survey

Awareness of Cyber Monday Increases 10 Points to
52% of Online Canadians who are Aware

Economy Survey

Three Quarters (72%) of Mortgage Holders Expect to be
Mortgage-Free by Age 65

But One in Three (33%) Aged 55 and Older Report Having
Over 15 Years of Mortgage Payments Left
Economy Survey

As Prime Minister Harper Meets the G-20,
Eight in Ten (77%) Agree Canada Should Commit to Additional Funding for Food Security Programs

Economy Survey

Faible degrй de sensibilisation et de connaissances а jour malgrй l'intйrкt manifestй par les consommateurs а l'йgard des placements socialement responsables

Un sur dix possиde des PSR et 87 % manifestent un intйrкt pour cette catйgorie de placements
Economy Survey

Six in Ten (58%) Ontarians (Up 2 Points) Believe
Resale Homes Subject to HST

Residents of Northern Ontario (66%), GTA (60%) Most Likely to Believe HST Applies to Resale Homes
Economy Survey

Canadians Feeling More Charitable, But Will It Last?

Greater Competition, Economic Worries Put the Pressure on Charitable Giving
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