Economy

Customer Experience in an Endurance Economy
Customer Experience Publication

Customer Experience in an Endurance Economy

There’s a shift in what matters most. In this commentary we guide you through what’s changed and how to respond.
Economy Survey

Majority of British Columbians (82%) and Ontarians (74%) United in Opposition of Harmonized Sales Tax

Nine in Ten (90%) Believe It's a Tax Grab,
Most Say It will be Good for Governments, Bad for Consumers
Economy Survey

One Half (47%) of Canadians Intend to Spend Less This Holiday Season than Last Year

While average Canadian intends to spend more on gifts this year than two years ago (up 12% to $728), spending intentions on other holiday-related goods and services drops 4.5% (from $512 to $490)
Economy Survey

Canadians Hope For a Better 2010, But Shelve Holiday Spending, According to the New RBC Canadian Consumer Outlook Index

Half of Canadians plan to spend less this holiday season
Economy Survey

Many Canadians Struggling to Put Their Money
Where Their Mouth Is

While Canadians Have No Trouble Outlining Their Financial Priorities, Many are Not Following Through on Their Goals
Economy Survey

Most (71%) Canadians Aware of Tax-Free Savings Accounts, One Quarter (24%) Have Opened an Account

Primary Reason Among those Without a TFSA For Not Having One is That They Have No Money to Invest
Economy Survey

Economic Conditions Causing One in Three (34%)
Canadians to Save Less Money Than Before

Just Two in Ten (19%) are Saving More
Economy Survey

Canadians Embracing Tax-free Savings Accounts

As of the end of June, about 1 in 5 Canadian Households (21%) have opened a TFSA
Economy Survey

The 2009 CSA Investor Index:

While Canadians express confidence in their abilities as investors, most are not seeking information or advice about investing
Economy Survey

British Columbians Bullish on Home Prices but Concerned About HST Impact

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