Consumers


Global consumer sentiment still reviving slowly

More countries show gains than losses in economic confidence, but none has recovered to pre-pandemic levels – except China.

Global consumer sentiment continues inching up

More countries saw gains than incurred losses in the past month, but consumer confidence remains below pre-pandemic levels almost everywhere.
Google Survey

5 rules of play to automate for your customers’ needs — and serve them better

Consumer expectations are always changing. In the last few months we have seen an extreme impact on needs and behaviours of consumers worldwide.
Consumers Survey

At a global level, consumer sentiment keeps rebounding slowly

Expectations are up significantly in nearly half of the 24 countries surveyed
Packaging Publication

Clean, green and affordable: Striking a balance between sustainability, hygiene and value in packaging

In a COVID-19 world, companies that can balance sustainability, hygiene and value will build long-term reputational equity and greater chance of success.

Soaring food prices: People say they're paying more amid COVID - here's why

Almost two-thirds say cost of groceries has increased even as economies face deflationary pressures.

More countries show a rebound in consumer sentiment than a drop

Globally, consumer expectations are picking up, but job confidence stagnates.
Culture Publication

The role of culture in a global crisis

Shared values shape individual behaviour, and this is even more evident during the coronavirus pandemic.

Drop in global consumer confidence slows

Consumer expectations are picking up.