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Innovation & Knowledge : Customer Experience

Innovation & Knowledge

Customer Experience

Customer perspective: An Ipsos podcast

Customer Perspective is a weekly podcast exploring all things Customer Experience, performance of channels, and Mystery Shopping.
31 July 2020
Customer Experience

The Behavioural Science of CPG: Disrupting the customer experience

One of the most important developments facing brands today is how digital technology is fundamentally changing customer behaviour and decision-making. This paper introduces five 'Mind Economy' trends to suggest how consumer packaged goods (CPG) brands can achieve growth in this reality.
30 November 2018

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Discover Ipsos Podcast

Ipsos has launched series of podcast exploring insight from different solutions

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