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We found 10 results matching with your query. Refine by
  • Customer Experience

    AI and the Future of CX

    Designing empathetic and meaningful experiences.

    10 July 2024
  • Customer Experience

    Applying Lessons from CX Text Analytics to Generative AI

    Not Doomed to Repeat: learning from the past of Customer Experience text analytics will ensure we obtain the most value from Large Language Models

    23 January 2024
  • Customer Experience

    Luxury and convergent commerce

    Ipsos brought together experts from various industries representing the Luxury sector for a guided closed-door discussion

    26 January 2023
  • Customer Experience

    Creating a sense of presence: The power of virtual and augmented reality

    Exploring the demand for more immersive experiences as we move into a more digital world.

    6 September 2021
  • Customer Experience

    The Forces of Customer Experience

    The science of strong relationships in challenging times.

    7 May 2020
  • Customer Experience

    The Millennial Influence - 2017

    How Millennials of Asia will shape tomorrow's payments landscape.

    8 May 2017
  • Customer Experience

    EY EMEIA Fraud Report 2017

    Senior managers are failing to set the right tone on business ethics finds EY's EMEIA Fraud Survey based on research by Ipsos Loyalty.

    7 April 2017
  • Customer Experience

    The Millennial Influence

    In this paper VocaLink, following Ipsos research, continues to explore trends in millennials' current payment behaviour and how millennials see payments operating in the future.

    15 November 2016
  • Customer Experience

    Fighting Fraud

    Ipsos was commissioned by Vocalink to conduct research into people's attitudes, concerns and expectations regarding the usage and sharing of personal financial data to combat fraud.

    8 November 2016
  • Customer Experience

    The Millennial Influence

    In this paper VocaLink, following Ipsos research, explores trends in millennials' current payment behaviour and looks at how millennials see payments operating in the future.

    27 October 2016

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